Terms & Conditions
Last Updated: 28 November 2025
These Terms & Conditions (“Terms”) govern your use of the website ncmborzpartners.com (“Website”) and any communication, proposals, or services offered by NCMborz (“we”, “our”, “us”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you should not use the Website.
1. Company Information
Legal Name: NCMborz
Address: Apex Green, B51, Sector 8, Sonipat, Haryana, India – 131021
Country of Registration: India
Contact Email: hello@ncmborzpartners.com
2. Scope of Services
NCMborz provides digital marketing and consulting services, including performance marketing, Google Ads, Meta Ads, SEO, website design, landing pages/CRO, email marketing, strategic consulting, and marketing funnels. Services are not sold via online checkout; engagements begin through forms, calls, or direct communication and are governed by these Terms and any written agreements.
3. Use of the Website
You agree not to use the Website for unlawful activities, attempt unauthorized access, copy or scrape content without permission, or introduce harmful code. We may suspend Website access at any time for security, maintenance, or operational reasons.
4. Client Engagements and Proposals
All service engagements begin with communication, discovery, or a proposal. Scope, fees, and timelines are defined in writing. If these Terms conflict with a specific written agreement, that agreement prevails for that engagement.
5. Payments and Billing
5.1 Payment Methods
Accepted payment methods include bank transfer, Razorpay (where enabled), and PayPal. Clients are responsible for their own transaction or currency conversion fees unless otherwise agreed.
5.2 Billing Models
Billing may require 100% upfront payment for fixed projects or monthly retainers for ongoing services. Details are specified in each proposal or agreement.
5.3 Refunds
Refunds may be issued only before service begins, subject to administrative fees and non-refundable costs. For milestone-based projects, partial refunds may be assessed based on work already completed. Work performed is non-refundable once started.
6. Service Delivery and Client Responsibilities
6.1 No Performance Guarantees
Results depend on market conditions, competition, product quality, pricing, and client processes. We do not guarantee specific outcomes such as leads, rankings, ROAS, or sales.
6.2 Revisions and Feedback
Clients may request reasonable revisions within 15 days of a deliverable’s initial submission. Requests after this period may incur additional fees.
6.3 Access and Information
Clients must provide timely access to required platforms such as Meta Business Manager, Google Ads, GA4, website CMS, DNS settings, or any other tools necessary for service delivery.
Delays caused by the client (access, approvals, content, feedback) may extend timelines. Fees remain payable as agreed.
7. Intellectual Property
Final deliverables transfer to the client only after full payment. Until then, all work remains the property of NCMborz. Background processes, internal frameworks, templates, and methodologies remain the exclusive property of NCMborz. We do not publish client work, logos, or results without written consent.
8. Client Content and Usage Rights
Clients are responsible for ensuring their provided content is accurate, lawful, and free of copyright or trademark violations. NCMborz is not liable for issues caused by client-submitted content.
9. Confidentiality
Both parties agree to keep shared business, technical, or strategic information confidential, except where disclosure is legally required or to trusted subcontractors bound by confidentiality.
10. Non-Solicitation
The client may not hire or solicit any NCMborz employees, contractors, or freelancers involved in their project for 12 months after the engagement ends unless explicitly permitted in writing.
11. Third-Party Platforms and Tools
Our services rely on tools such as Google, Meta, LinkedIn, hosting providers, and analytics systems. We do not control these platforms and are not responsible for losses, outages, suspensions, or policy changes caused by them.
12. Disclaimers and Limitation of Liability
Results vary based on external factors. Strategies and recommendations are made using best practices but are not guaranteed. To the fullest extent permitted by law, NCMborz is not liable for indirect or consequential damages, loss of profits, loss of data, or issues arising from third-party platforms. Liability is limited to the total fees paid for the specific service that gave rise to the claim.
13. Indemnification
The client agrees to indemnify and hold NCMborz harmless from claims, losses, and damages arising from misuse of services, breach of Terms, unlawful content, or violation of third-party rights.
14. Termination
14.1 Termination by Client
The client may terminate services at any time with written notice. Completed work, time invested, and third-party costs remain payable. Refund eligibility will follow Section 5.3.
14.2 Termination by NCMborz
NCMborz may terminate an engagement if the client is non-responsive, abusive, violates laws, violates these Terms, or fails to make payments. Outstanding fees remain due.
15. Governing Law
These Terms are governed by Indian law. All disputes are subject to the courts of Haryana, India.
16. Changes to These Terms
We may update these Terms periodically. Changes take effect once posted on this page. Continued use of the Website indicates acceptance of the updated Terms.
17. Contact Information
Email: hello@ncmborzpartners.com
Address: NCMborz, Apex Green, B51, Sector 8, Sonipat, Haryana, India – 131021
Website: https://ncmborzpartners.com
